Contact information

Get in touch

Email contact@backseatco.com. A person reads every email and replies within one business day, Monday to Friday.

To help us sort things out in one reply, please include your order number, and a photo if something arrived damaged or is not what you expected.

Who we are

Backseat Co is a trading name of DYOnline, a company registered in the Netherlands.

DYOnline
Pasbree 32
7103 BR Winterswijk
Netherlands

We are an online store, so this address is for correspondence. Please do not send returns here without emailing us first: our refund policy explains how returns work and we will give you the right address.

What we can help with

• Where your order is, and anything about tracking or delivery.
• Changing a delivery address, or cancelling, before your order is dispatched.
• Returns, faults and refunds. See our refund policy for how that works.
• Questions about what is in the kit before you buy. Ask us anything; we would rather you ordered knowing exactly what you are getting.